Adding Family Members
Invite family members to access and contribute to your FamilyCast hub. Give everyone appropriate permissions to manage calendars, photos, and displays.
Overview
Adding family members allows them to:
- View family calendars and schedules
- Add events to shared calendars
- Contribute photos to shared albums
- Send family messages
- View displays (age-appropriate)
- Manage their own schedules (teens)
Who Can Add Members: Account owners and family admins
Adding a Family Member
Step-by-Step
- Go to Family → Members
- Click Add Family Member
- Enter information:
- Name
- Email (optional for young kids)
- Role (Parent, Teen, Child)
- Age (for kids)
- Color (for calendar color-coding)
- Click Send Invitation (for email) or Create (for young kids)
Family Member Types
Parent/Guardian:
- Full access to dashboard
- Manage calendars, displays, content
- Invite other family members
- Billing and account management
Teen (13-17):
- View family calendar
- Manage personal calendar
- Add/edit own events
- View family photos
- Send messages
- Limited administrative access
Child (under 13):
- View personal schedule
- Kid-safe displays only
- No direct dashboard access
- Parents manage their account
- Simplified permissions
Extended Family (Optional):
- View-only calendar access
- See family photos
- Receive updates
- No editing permissions
- Example: Grandparents
Invitation Process
For Users with Email
Email Invitation:
- Family member receives email
- Clicks "Accept Invitation"
- Creates FamilyCast account or signs in
- Joins your family hub
- Access granted based on role
Invitation Expires: 7 days (can resend)
For Young Children
No Email Needed:
- Parent creates profile for child
- No separate login required
- Appears on family calendar
- Gets personalized display content
- Parent manages on their behalf
Managing Family Members
Viewing Family Members
Family Directory:
- See all family members
- Role and permissions
- Last active
- Associated displays
- Calendar color
Editing Members
Update Information:
- Change name or email
- Update age (kids grow up!)
- Modify role/permissions
- Change calendar color
- Adjust access level
Age Transitions:
- Child turns 13 → Offer teen account
- Teen turns 18 → Upgrade to adult permissions
- Automatic notifications when birthdays approach
Removing Members
When to Remove:
- Family member moves out
- Divorce/separation (see Co-Parenting below)
- Temporary guest access ended
- Account consolidation
What Happens:
- Member loses access immediately
- Their calendar events remain (marked as "Former Member")
- Photos they added remain
- Displays they managed become unassigned
- Can re-invite later if needed
Permissions and Roles
Parent Permissions
Full Access:
- ✅ View and edit all calendars
- ✅ Manage displays and layouts
- ✅ Upload and manage photos
- ✅ Send messages to all displays
- ✅ Add/remove family members
- ✅ Manage billing and subscription
- ✅ Access all features
Teen Permissions
Limited Access:
- ✅ View family calendar
- ✅ Add events to personal calendar
- ✅ View family photos
- ✅ Send messages (parent-approved displays)
- ✅ Manage own schedule
- ❌ Edit other family members' events
- ❌ Manage displays
- ❌ Add/remove family members
- ❌ Access billing
Parent Approval:
- Can require approval for teen's calendar additions
- Optional message moderation
- Display access control
Child Permissions
View-Only + Personal:
- ✅ View personal schedule on display
- ✅ See age-appropriate family content
- ✅ Check off chores (if enabled)
- ❌ Dashboard access
- ❌ Calendar editing
- ❌ Photo management
- Parents manage everything for them
Special Situations
Co-Parenting Setup
Divorced/Separated Parents:
Option 1: Shared Family Hub
- Both parents have parent-level access
- Shared calendar for kids' events
- Both can manage displays in their homes
- Custody schedule clearly marked
- Everyone sees same information
Option 2: Separate Accounts with Shared Calendar
- Each parent has own FamilyCast account
- Share kids' calendar via iCal link
- Each manages own displays
- Updates sync between accounts
- Maintains privacy
Best Practices:
- Keep kids' schedules in shared calendar
- Mark custody/visitation clearly
- Use neutral language in events
- Both homes have displays with same calendar
- Kids always know where they should be
Multi-Generational Homes
Grandparents Living with Family:
Setup:
- Add as "Extended Family" or "Grandparent" role
- Custom permissions (between parent and view-only)
- Their own display in their room/area
- Access to family calendar
- Ability to add their own events
Permissions:
- View family calendar
- Add own appointments
- See family photos
- View messages
- Cannot manage billing or displays
Temporary Guests
Visiting Family:
- Create temporary guest account
- Limited access (photos, calendar view only)
- Set expiration date (auto-removes after visit)
- No sensitive family information
- Example: Visiting aunt for 2 weeks
Family Member Settings
Personal Preferences
Each family member can set:
- Display name
- Profile photo
- Calendar color
- Notification preferences
- Default calendar view
- Privacy settings
Calendar Colors
Why Colors Matter:
- Quick visual identification
- Kids recognize their color
- Conflict detection easier
- Family planning simplified
Assigning Colors:
- Auto-assigned on creation
- Can customize anytime
- Consistent across all displays
- Used in calendar, schedules, messages
Example Color Scheme:
- Mom: Blue
- Dad: Green
- Emma: Pink
- Jack: Orange
- Grandma: Purple
Best Practices
Start Small:
- Begin with immediate family only
- Add extended family after comfortable
- Ensure everyone understands their role
- Provide quick training/walkthrough
Clear Roles:
- Explain what each person can do
- Set expectations for calendar management
- Define who manages which displays
- Regular family meetings to review
Age-Appropriate Access:
- Young kids: View-only, managed by parents
- Tweens (10-12): Begin adding own events (supervised)
- Teens: More independence, parent oversight
- Adults: Full access as appropriate
Communication:
- Announce when adding new members
- Explain role and permissions
- Share best practices
- Regular check-ins on usage
Troubleshooting
Invitation Not Received
Check:
- Email address spelled correctly
- Check spam/junk folder
- Wait 5-10 minutes for delivery
- Check if email provider blocking
Solutions:
- Resend invitation
- Try different email address
- Create account for them directly (kids)
- Contact support if persistent
Can't Access Features
Issue: Family member says they can't do something
Check:
- Verify their role and permissions
- Confirm they're logged into correct account
- Check if feature requires parent approval
- Ensure subscription includes feature
Solution:
- Adjust permissions if appropriate
- Upgrade their role if needed
- Enable parent approval if restricted
- Review subscription plan features
Multiple Accounts Confusion
Issue: Family member has multiple accounts
Solution:
- Consolidate to one account
- Ensure everyone uses correct login email
- Remove duplicate accounts
- Update family member list
Next Steps
Family Management:
- Managing Access - Control permissions
- Kids Safety - Safe, appropriate content for children
Setup Features:
- Family Calendar - Shared family scheduling
- Photo Sharing - Collaborative photo albums
- Family Messages - Communication between members
Questions? Contact [email protected] or check Common Issues