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Managing Access

Control who can view and manage your family's FamilyCast hub with role-based permissions, display access controls, and security features.

Overview

FamilyCast provides granular control over what each family member can access and manage. Set appropriate permissions based on age, responsibility, and trust level.

Access Control Areas:

  • Dashboard and settings access
  • Calendar editing permissions
  • Display management
  • Photo album access
  • Message sending
  • Integration management
  • Billing and account settings

Who Manages Access: Account owners and family admins


Permission Levels

Account Owner

Full Administrative Access:

  • ✅ All dashboard features
  • ✅ Manage billing and subscription
  • ✅ Add/remove family members
  • ✅ Delete account
  • ✅ Manage all integrations
  • ✅ Configure all displays
  • ✅ Access all calendars
  • ✅ Manage all photos
  • ✅ Full message access
  • ✅ Export family data

Who Gets This:

  • Account creator (primary parent)
  • Cannot be downgraded
  • Can transfer ownership

Family Admin

Administrative Access (No Billing):

  • ✅ Manage family members
  • ✅ Configure displays
  • ✅ Manage integrations
  • ✅ Edit all calendars
  • ✅ Manage photos
  • ✅ Send messages
  • ✅ View all content
  • ❌ Billing access
  • ❌ Delete account
  • ❌ Transfer ownership

Who Gets This:

  • Co-parent or spouse
  • Trusted adult family member
  • Recommended: 2 admins per family

Parent/Guardian

Standard Parent Access:

  • ✅ View all family content
  • ✅ Edit family calendar
  • ✅ Manage own calendar
  • ✅ Send messages
  • ✅ Upload photos
  • ✅ View all displays
  • ✅ Manage kids' settings
  • ❌ Add/remove family members
  • ❌ Manage integrations
  • ❌ Configure displays
  • ❌ Billing access

Who Gets This:

  • Standard parents
  • Extended family with oversight

Teen (13-17 years)

Limited Access:

  • ✅ View family calendar
  • ✅ Manage personal calendar
  • ✅ Add own events
  • ✅ View family photos
  • ✅ Send messages (approved displays)
  • ✅ View assigned displays
  • ❌ Edit others' calendars
  • ❌ Manage displays
  • ❌ Add family members
  • ❌ Access integrations
  • ❌ Change family settings

Who Gets This:

  • Teens 13 and older
  • Can be restricted further by parents

Child (Under 13)

View-Only Access:

  • ✅ View personal schedule (on display)
  • ✅ See age-appropriate family content
  • ✅ Check off chores (if enabled)
  • ✅ View messages sent to them
  • ❌ Dashboard access
  • ❌ Calendar editing
  • ❌ Photo management
  • ❌ Send messages
  • ❌ Any administrative features

Who Gets This:

  • Children under 13
  • Fully managed by parents

Guest/Extended Family

Read-Only Access:

  • ✅ View family calendar (limited)
  • ✅ View family photos
  • ✅ See family messages
  • ❌ Edit any content
  • ❌ Send messages
  • ❌ Upload photos
  • ❌ Manage anything
  • ❌ See private events

Who Gets This:

  • Grandparents (optional)
  • Temporary guests
  • Extended family

Display Access Control

Assigning Displays

Display Ownership: Each display can be assigned to specific family members:

Personal Displays:

  • Bedroom displays (one person)
  • Private office displays
  • Individual schedule only
  • Personal photos/messages

Shared Displays:

  • Kitchen (all family)
  • Living room (all family)
  • Family calendar + shared content
  • Everyone can view

Restricted Displays:

  • Parents-only displays
  • Adult content allowed
  • Work/private information
  • No kids' access

Display Management Permissions

Who Can Configure Displays:

Account Owner + Admins:

  • Create new displays
  • Delete displays
  • Change layouts
  • Assign displays to family members
  • Configure display settings

Parents:

  • View all displays
  • Cannot modify settings
  • Can request changes
  • See what kids see

Teens:

  • View assigned displays only
  • Cannot modify
  • Can request layout changes
  • Limited customization (future)

Children:

  • View assigned displays only
  • No modification rights
  • Parents control everything

Display Access Settings

Per Display Configuration:

  1. Go to Displays → Select display
  2. Click Access Settings
  3. Configure:
    • Viewers: Who can see this display's content in dashboard
    • Managers: Who can edit layout and settings
    • Privacy Level: Public, Family, Private, Kids-Safe

Privacy Levels:

Public:

  • All family members can view
  • Guest mode friendly
  • No sensitive content
  • Example: Living room display

Family:

  • All family members only
  • No guest access
  • Family events and photos
  • Example: Kitchen display

Private:

  • Specific family members only
  • No kids (unless specified)
  • Sensitive content allowed
  • Example: Parent's office

Kids-Safe:

  • Age-appropriate only
  • Safe mode enforced
  • Filtered content
  • Example: Kids' bedroom displays

Calendar Access Control

Calendar Permissions

Family Calendar:

  • Owner/Admin: Full edit access
  • Parents: Full edit access
  • Teens: View + add own events
  • Children: View personal events only
  • Guests: View public events only

Personal Calendars:

  • Owner: Full control of own calendar
  • Parents: Can edit kids' calendars
  • Teens: Can edit own calendar only
  • Children: Parents manage for them

Shared Calendars:

  • Managed by calendar owner
  • Permissions set per member
  • Can be view-only or edit

Event Privacy

Event Visibility:

  1. Go to Calendar → Create/Edit Event
  2. Set Visibility:
    • Public: All family members see
    • Adults Only: Hide from kids
    • Private: Only event owner sees
    • Specific Members: Choose who sees

Who Can Override:

  • Account owner can see all events
  • Admins can see all events
  • Others see based on permissions

Photo Access Control

Album Permissions

Photo Access Levels:

Full Access (Owners/Admins):

  • View all albums
  • Upload photos
  • Delete photos
  • Assign albums to displays
  • Manage photo settings

Upload Access (Parents):

  • View family albums
  • Upload to shared albums
  • Cannot delete others' photos
  • Cannot manage settings

View Access (Teens):

  • View family albums
  • Cannot upload (unless granted)
  • Cannot delete
  • Cannot manage

Restricted View (Children):

  • View kid-safe albums only
  • No upload capability
  • Parents control all access

Album Assignment

Per Display Album Settings:

  1. Go to Displays → Select display
  2. Configure Photo Settings
  3. Choose albums:
    • Family Albums: All ages appropriate
    • Kid-Safe Albums: Curated for children
    • Private Albums: Adults only
    • Personal Albums: Individual family member

Message Permissions

Sending Messages

Who Can Send:

Parents/Guardians:

  • Send to any display
  • Create scheduled messages
  • Priority messages
  • No approval needed

Teens (13-17):

  • Send to approved displays only
  • Parent notification (optional)
  • No priority messages
  • May require approval

Children (under 13):

  • Cannot send messages
  • Parents send on their behalf
  • May request messages via parent

Guests:

  • No message sending
  • View-only

Message Moderation

Approval Settings:

  1. Go to FamilyMembers → Select teen
  2. Enable Message Approval
  3. Options:
    • No approval: Messages post immediately
    • Pre-approval: Parent approves before posting
    • Post-notification: Message posts, parent notified
    • Specific displays: Approval only for certain displays

Moderation Queue:

  • Parents see pending messages
  • Approve/reject/edit
  • Notification to teen
  • History maintained

Integration Access

Who Can Manage Integrations

Account Owner Only:

  • Connect/disconnect integrations
  • Authorize accounts (Google, etc.)
  • Configure integration settings
  • Manage API keys/credentials

Why Restricted:

  • Security: Integration credentials sensitive
  • Billing: Some integrations cost money
  • Complexity: Requires technical knowledge
  • Accountability: Single point of control

Delegation:

  • Owner can share credentials (not recommended)
  • Admin role can be granted integration access (custom)
  • Contact support for multi-admin integration access

Security Controls

Password and Authentication

Account Password:

  • Account owner sets primary password
  • Required for:
    • Billing changes
    • Account deletion
    • Adding integrations
    • Member role changes

Family Member Passwords:

  • Each member has own password
  • Required for dashboard login
  • Cannot access others' accounts
  • Reset via email or owner

Display Passwords:

  • Optional: Password-protect display settings
  • Prevents tampering
  • Different from account password
  • Set per display

Two-Factor Authentication (2FA)

Setup (Recommended):

  1. Go to AccountSecurity
  2. Enable Two-Factor Authentication
  3. Scan QR code with authenticator app
  4. Save backup codes

What's Protected:

  • Dashboard login
  • Billing changes
  • Integration management
  • Family member changes
  • Sensitive settings

Who Should Enable:

  • Account owner (strongly recommended)
  • Family admins
  • Any parent with full access

Session Management

Active Sessions:

  • View all logged-in devices
  • Desktop, mobile, tablet
  • Location and last active
  • Logout remotely

Security Actions:

  1. Go to AccountSecurityActive Sessions
  2. Review sessions
  3. Logout All Other Sessions if suspicious

Sharing and Guest Access

Temporary Guest Access

Use Cases:

  • Grandparents visiting (1 week)
  • Housesitter (while on vacation)
  • Nanny or caregiver (short term)
  • Exchange student (semester)

Setup:

  1. Go to FamilyMembers
  2. Click Add Guest
  3. Configure:
    • Name and email (optional)
    • Access duration (auto-expires)
    • Permissions (view-only recommended)
    • Which displays they can see
  4. Send invitation or share link

What Guests Can See:

  • Public calendar events only
  • Guest-approved photos
  • Public displays
  • No private/sensitive content

Auto-Expiration:

  • Set end date
  • Guest access removed automatically
  • Notification sent to guest
  • No action required

Guest Mode for Displays

When Guests Visit:

  1. Enable Guest Mode on specific displays
  2. What changes:
    • Personal schedules hidden
    • Only public calendar shown
    • Private messages hidden
    • Switch to curated photo album
    • No sensitive information

Quick Toggle:

  • From dashboard: DisplaysGuest Mode On/Off
  • Manual switch per display
  • Automatically restores when disabled

Parental Controls

Kids' Access Restrictions

Age-Based Controls:

Ages 3-5:

  • No dashboard access
  • View-only displays
  • Fully parent-managed
  • No technology interaction

Ages 6-12:

  • No dashboard access
  • View displays assigned to them
  • Parents manage calendars
  • Can check off chores (optional)

Ages 13-17:

  • Limited dashboard access
  • Manage own calendar
  • View family calendar
  • Restricted message sending
  • No administrative access

Ages 18+:

  • Upgrade to parent role
  • Full access (if granted)
  • Manage own content
  • Can be restricted if living at home

Feature Restrictions

Restrict by Feature:

  1. Go to FamilyMembers → Select member
  2. Feature Access section
  3. Toggle features:
    • ✅ View family calendar
    • ❌ Edit family calendar
    • ✅ View photos
    • ❌ Upload photos
    • ✅ Send messages (approved displays)
    • ❌ Send messages (all displays)
    • ❌ Manage displays
    • ❌ Manage integrations

Custom Permissions:

  • Override role defaults
  • Grant/restrict specific features
  • Teen with more freedom
  • Child with limited interaction

Screen Time & Display Schedule

Display On/Off Schedule:

  1. Per display: Set active hours
  2. Example for kids' bedroom:
    • On: 6:00 AM
    • Off: 8:00 PM
    • Display turns off automatically
    • Encourages bedtime routine

Content Restrictions:

  • School nights: Educational content only
  • Weekends: More relaxed settings
  • Bedtime: Calm, minimal content
  • Morning: Energizing content

Audit and Monitoring

Activity Logs

What's Tracked:

Account Owner Can View:

  • All calendar changes (who added/edited events)
  • Photo uploads (who added which photos)
  • Message history (who sent what, when)
  • Display configuration changes
  • Family member additions/removals
  • Integration connection/disconnection

Access Logs:

  1. Go to AccountActivity
  2. Filter by:
    • Family member
    • Action type
    • Date range
    • Display

Use Cases:

  • Accountability: "Who deleted my event?"
  • Security: Detect unauthorized changes
  • Compliance: Track data access
  • Debugging: Understand what happened

Notifications

Activity Alerts:

Configure Notifications:

  1. Go to AccountNotifications
  2. Enable alerts for:
    • ✅ Family member added/removed
    • ✅ Integration connected/disconnected
    • ✅ Display configuration changed
    • ✅ Calendar event deleted
    • ✅ Message sent by teen (if moderated)
    • ⬜ Every calendar change (noisy)
    • ⬜ Every photo upload (noisy)

Delivery:

  • Email notifications
  • Push notifications (mobile app)
  • Daily summary (batch mode)

Best Practices

Start Restrictive

Initial Setup:

  • Begin with minimal permissions
  • Gradually grant more access
  • Build trust over time
  • Adjust as kids mature

Example Progression:

  • Age 8: View personal schedule only
  • Age 10: Can check off chores
  • Age 13: Teen account, manage own calendar
  • Age 16: Message sending to approved displays
  • Age 18: Full parent permissions

Regular Reviews

Monthly:

  • Review family members list
  • Update ages (kids' birthdays)
  • Adjust permissions as needed
  • Check display assignments

Quarterly:

  • Audit activity logs
  • Review guest access (remove expired)
  • Update security settings
  • Revisit role assignments

Annually:

  • Major permissions review
  • Teen privilege expansions
  • Account cleanup
  • Integration audit

Communication

Transparency:

  • Explain permissions to family
  • Discuss why restrictions exist
  • Involve teens in decisions
  • Build digital responsibility

Expectations:

  • Clear rules about access
  • Consequences for misuse
  • How to request more access
  • Regular check-ins

Security

Protect Account:

  • Strong password (12+ characters)
  • Enable 2FA
  • Don't share credentials
  • Regular password changes

Monitor Access:

  • Review active sessions monthly
  • Logout unknown devices
  • Check activity logs
  • Report suspicious activity

Troubleshooting

Family Member Can't Access Feature

Check:

  1. Their role and permissions
  2. Feature availability in subscription plan
  3. Age restrictions (for kids)
  4. Custom permission overrides

Solutions:

  • Adjust role if appropriate
  • Grant specific feature access
  • Verify age setting correct
  • Check subscription includes feature

Can't Remove Family Member

Possible Reasons:

  • They're the account owner (cannot remove)
  • They have displays assigned (reassign first)
  • They have active calendar events (will be marked "Former Member")

How to Remove:

  1. Reassign their displays to someone else
  2. Go to FamilyMembers
  3. Click member → Remove
  4. Confirm removal
  5. Their events remain but marked as former member

Forgot Password

For Account Owner:

  1. Click Forgot Password on login
  2. Email sent with reset link
  3. Create new password
  4. Login with new password

For Family Members:

  • Same process as above
  • Or: Account owner can reset their password
  • Go to FamilyMembersReset Password

Display Shows Wrong Content

Check Access Settings:

  1. Verify display privacy level
  2. Check who display is assigned to
  3. Confirm Safe Mode setting (for kids)
  4. Review album assignments

Fix:

  • Adjust display privacy level
  • Reassign display to correct family member
  • Enable Safe Mode for kids' displays
  • Switch to appropriate photo album

Next Steps

Family Management:

Features to Configure:

Display Setup:


Questions? Contact [email protected] or check Common Issues